With CRM 360° – customer information and excellent customer service

Optimized customer care and retention

Develop the CRM strategy and requirements, evaluate countless offers on the market to evaluate the right system, bring the right IT partner on board, and finally, integrate the system into the existing infrastructure; TM.RESULTS supported the Aziende Industriali di Lugano (AIL) SA to develop the CRM strategy, select the right solution, identify the appropriate partner and plan and implement the ramp-up.

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